Privacy Policy

Inkmigo ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our website and services at inkmigo.com.

1. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, and password when you create an account.
• Order information: billing address, shipping address, and payment details (processed securely via Stripe — we never store card numbers).
• Design content: images, text, and files you upload or create using our design tools.
• Communications: messages you send us via contact forms or email.

We also collect limited information automatically, including your IP address, browser type, device type, and pages visited — used only for site analytics and security.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your print orders
• Communicate with you about your order status and design proofs
• Provide customer support
• Improve our website and services
• Send you transactional emails (order confirmations, shipping notifications)
• Send you occasional marketing emails if you opted in (you can unsubscribe at any time)
• Comply with legal obligations

We do not sell your personal information to third parties. Ever.

3. Sharing of Information

We may share your information with:

• Stripe — to process payments securely. Stripe's privacy policy: stripe.com/privacy.
• Shipping carriers (UPS, USPS, FedEx) — to fulfill and track your order.
• Netlify — our hosting provider, who may process data as part of delivering our website.
• Law enforcement — if required by law or to protect the rights and safety of our users.

4. Data Retention

We retain your account and order information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by emailing hello@inkmigo.com. We may retain certain information as required by law or for legitimate business purposes.

5. Cookies

We use a small number of essential cookies to keep you logged in and remember your preferences. We do not use third-party advertising cookies or tracking pixels.

6. Your Rights

Depending on your location, you may have rights including:

• Access to the personal information we hold about you
• Correction of inaccurate information
• Deletion of your personal information
• Opting out of marketing emails

To exercise any of these rights, contact us at hello@inkmigo.com.

7. Security

We use industry-standard security measures including HTTPS encryption, secure payment processing via Stripe, and access controls to protect your data. No method of transmission over the internet is 100% secure, but we take reasonable precautions to protect your information.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by posting a notice on our website. Your continued use of our services after any changes constitutes acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@inkmigo.com or through our contact page.